Vert Jade Website Privacy Policy

Effective date: September 1, 2021

We are committed to protecting the privacy of those who visit our Website and use our Online Products. This Privacy Policy explains how we collect your Personal Data on our Website or through our Online Products, how we protect this data, and the rights you have regarding the use of this data. Please read this Privacy Policy carefully.

WHO ARE WE ?

This Privacy Policy applies to our website that you are currently visiting (“www.vertjade.com”) and to our products, offers, features, tools or resources offered through our Website (collectively, the “Online Products”). The controller of your Personal Data collected through our Online Products, within the meaning of Art. 4(7) of the GDPR, is Mrs. Blandine Garez located at 81 avenue Guynemer 59700 Marcq en Baroeul.

WHAT DATA IS COLLECTED ABOUT ME AND HOW IS IT USED?

The Personal Data we collect:

Personal Data is information that identifies you or can be used to identify or contact you (“Personal Data”). This Personal Data may include your name, postal or email address, telephone number, date of birth (primarily for eligibility purposes), and billing and credit card or PayPal information.

We collect Personal Data from you when you use our Website or register for our Online Products, as further described in this Privacy Policy.

In all such cases, we will only process Personal Data that you provide to us directly or that we automatically collect from you, as further described in this Privacy Policy. Unless otherwise defined in this Privacy Policy or unless you otherwise authorize us to do so, we will not use or share your Personal Data other than as described in this Privacy Policy.

How we collect and use your Personal Data:

In the following section, you will find information about how we collect your Personal Data, the purposes for which we process it, and the legal bases we rely on to do so. If the legal basis we rely on to process your data is to serve our legitimate interests, you can contact us using the contact details above if you require further information about our legitimate interests.

If we rely on your consent as the legal basis for processing your Personal Data, you have the right to revoke your consent at any time with effect as described below or by contacting us using the contact details above. This will not affect the processing of your Personal Data until revocation. This also applies to cases where we rely on your consent or our legitimate interests in other parts of this Privacy Policy.

We automatically collect information, including Personal Data, when you browse our Website or use our Online Products, such as your IP address, browser type, operating system, error logs and other similar information.

This aggregated information does not allow us to identify you and we use it to analyze trends, to administer the Website and to gather general information about its usage.

The legal basis for this processing of your Personal Data is our legitimate interests (Art. 6(1)(f) GDPR) to personalize the content of our services in accordance with user preferences and to further improve our Online Products.

You may, at your option, provide us with demographic information (such as your occupation and the number of children you have). If you do so, we can provide you with a more personalized experience on our Website. The legal basis for this processing of your Personal Data is our legitimate interests (Art. 6(1)(f) of the GDPR) to customize the content of our services in accordance with user preferences and to further improve our Online Products.

If you purchase from our online store: If you place an order in our online store without creating an account, you will be asked to provide your name, mailing address, billing address, payment information, email address, and phone number.

We will use your name and email address to send you an order confirmation email and a shipping confirmation email.

We will also use your payment information to process payment for the order and your mailing address and other contact information to ship your order to you.

This processing of your Personal Data is necessary to process your order; the legal basis for this processing of your Personal Data is therefore Art. 6(1)(b) of the GDPR.

Please note that you are contractually required to provide us with this Personal Data and without it, we will not be able to send you communications related to your orders, or fulfill your order.

If we send you news about the services we use your Personal Data to send you important announcements and news about our Website or Online Products.

When you create an account, we will send you a welcome email to provide transactional information about your subscription or to verify your username and password.

These service announcements and updates contain important information that relates to your use of our Website and/or Online Products.

The processing of your Personal Data for these purposes is necessary for the performance of our services. The legal basis for this processing of your Personal Data is therefore Art. 6(1)(b) of the GDPR.

Please note that you are contractually required to provide us with this Personal Data and without it, we will not be able to send you service-related communications.

If you contact our customer service:

If you contact our customer service, we will communicate with you to respond to your inquiries, provide you with the services you request, and manage your request.

We will communicate with you by email or telephone, depending on your preference.

This processing of your Personal Data is necessary for the performance of our services; the legal basis for this processing of your Personal Data is therefore Art. 6(1)(b) of the GDPR.

Please note that you are contractually required to provide us with this Personal Data and without it, we will not be able to send you customer service-related communications.

If you subscribe to newsletters and other marketing communications when you subscribe to our Products online or elsewhere on our Website, you have the option to provide your consent to receive newsletters and other information about our products and services.

If you “opt in,” we will send you promotional newsletters and inform you about offers, events, and surveys via email and our social media platforms. The legal basis for this processing of your data is your consent (Art. 6(1)(a) GDPR) or, if you are an existing customer or subscriber, our legitimate interest (Art. 6(1)(f) GDPR) in providing you with relevant marketing information.

Please note that you are not legally required to provide us with your Personal Data. However, without it, we will not be able to send you our newsletters and other information described above. You can unsubscribe from these types of communications at any time by following the instructions in the relevant communication.

COOKIES

We use cookies and similar technologies like pixels, tags, web beacons and other identifiers to help us personalize our Website and Online Products for you, remember your preferences, understand how users use our Website and Internet Products and tailor our marketing communications.

A cookie is a small data file containing a string of characters that is sent to your computer when you visit a website. When you revisit a website, the cookie allows that website to recognize your browser. The length of time a cookie remains on your computer or mobile device will depend on whether it is a "persistent" or "session" cookie. Our Website uses both types of cookies. Session cookies will remain on your device only until you stop browsing. Persistent cookies remain on your computer or mobile device until they expire or are deleted.

We use the following types of cookies on our Website:

Strictly necessary cookies: These cookies are essential for you to use our Website and Online Products.

Performance cookies : These cookies collect information about how you use our Website. We use this data to optimize our Website and make it easier for you to navigate and use the Website and to make using our Online Products easier.

Functional Cookies : These cookies allow our Website and online products to remember choices you make while using our website and personalize your experience.

Third-party cookies : Third-party cookies are cookies set by websites and/or third parties. These cookies are used on our Website to improve our Internet Products or help us deliver more relevant advertising.

These cookies are subject to the privacy policies of the external service providers that install them on your browser. Visit www.youronlinechoices.eu to learn more about your options and how to opt out of these third-party cookies.

Analytics Cookies: We use analytics cookies to help us understand how users navigate our Website and how they arrived here. We use various website analytics providers such as Google Analytics, Hot Jar, Optimizely, and Exact Target. These cookies are subject to the respective privacy policies of the external service providers and to learn more about your options and how to opt out of these analytics cookies, visit the website of these providers for more details.

You are not required to accept cookies to use our Website. Although most browsers are initially set up to accept cookies, you can reset your browser to notify you when you receive a cookie or to reject cookies in general. Most browsers provide instructions on how to do this in the "Help" section of the toolbar. Although you are not required to accept our cookies to access our Website, if you reject cookies, some products, offerings, features, or resources on our Website (including certain Online Products) may not function properly and you may experience a loss of convenience.

We use cookies based on our legitimate interests (Art. 6(1)(f) GDPR) to optimize our Website and Internet Products, to personalize your user experience, and to offer you advertising tailored to your interests. Finally, please note that advertisers and other third parties may also use their own cookies when you click on their advertisements or links to their site or service on or from our Website. This Privacy Policy does not govern the use of third-party advertising by these third-party sites or third-party providers.

SOCIAL PLUG-INS AND OTHER THIRD-PARTY FEATURES

Our Website contains links to other websites or features from them. This Privacy Policy covers only the privacy practices of Vert Jade and does not cover the privacy practices of third-party sites or features. We are not responsible for the privacy policies and/or practices of third parties. When linking to another site or using a third-party service, you should read the Privacy Policy of that site or service.

HOW WE SHARE AND DISCLOSE PERSONAL DATA

We will not share, sell, transfer or otherwise disseminate your personal data to third parties unless required by law in accordance with Art. 6(1)(c) GDPR, unless it is necessary for the purposes of your contract in accordance with Art. 6(1)(c) GDPR, unless the third party is acting as a processor on our behalf in accordance with Art. 28 GDPR or you have given us your express consent in accordance with Art. 6(1)(a) GDPR. We use third-party service providers who offer or perform services on our behalf and we share your Personal Data with these service providers to the extent necessary for them to perform their services on our behalf.

In particular, we use a mailing company to send email marketing messages, payment service providers to bill you for goods and services and for credit card processing, vendors specializing in payment collection and fraud screening, a shipping company to fulfill orders, a call center provider to facilitate customer service, social media and other agencies to manage our advertising campaigns, a cloud provider for our CRM system, and an external provider for hosting our online store. Some of the companies with which we share your Personal Data as described above are located outside the European Economic Area.

To ensure sufficient protection of your Personal Data in these cases, we use the standard data protection clauses adopted by the European Commission in accordance with Art. 46(2)(c) of the GDPR with these companies or the certifications of these companies under the EU-US Privacy Shield in accordance with Art. 45(1) of the GDPR. You can request additional information by contacting us using the contact details provided below.

Any sharing of your Personal Data with other Vert Jade entities or service providers will be in accordance with applicable data protection legislation and will be limited to what is necessary. We have carefully selected these companies and we constantly ensure that they comply with our instructions. These companies are contractually bound not to use your Personal Data for purposes other than those described in this Privacy Policy. The legal basis on which we rely to share your Personal Data with these companies is Art. 28(1) of the GDPR or our legitimate interests in engaging these companies to obtain the services described above (Art. 6(1)(f) of the GDPR).

We may also be required to disclose your personal data to government authorities or law enforcement in response to a lawful request by a public authority or if we are required to do so to comply with a legal obligation, including to meet national security or law enforcement requirements pursuant to Art. 6(1)(c) of the GDPR. We may also disclose your information in order to serve our legitimate interest in applying or enforcing our terms and conditions or responding to claims, to protect our rights or the rights of a third party, to protect the safety of individuals, or to prevent illegal activities (including for the purposes of fraud protection and credit risk reduction) pursuant to Art. 6(1)(f) of the GDPR.

If required under applicable data protection legislation, we will obtain your prior consent before sharing your Personal Data with other companies . In these cases, the legal basis is Art. 6(1)(a) GDPR.

IS MY PERSONAL DATA USED FOR OTHER PURPOSES?

Unless otherwise stated in this Privacy Policy, we will only use Personal Data for the purposes described above or as otherwise indicated to you at the time we request such data. If your Personal Data is processed for purposes other than those described in this Privacy Policy or for purposes other than those for which your Personal Data was originally collected, we will provide you with information about those other purposes and any other relevant information as mentioned in this Privacy Policy.

WHAT ARE MY RIGHTS?

You have the following rights:

Right of access (Art. 15 of the GDPR):

You have the right to request confirmation as to whether your Personal Data is being processed and, where applicable, to request access to the Personal Data we hold about you.

Right of rectification (Art. 16 of the GDPR):

You have the right to request the correction of Personal Data that is inaccurate.

Right to erasure (Art. 17 of the GDPR):

You have the right to request erasure of Personal Data within a reasonable timeframe in certain circumstances, for example if your Personal Data is no longer necessary for the purposes for which it was collected or if you withdraw the consent on which our processing is based according to Art. 6(1)(a) of the GDPR and when there is no other legal ground for the processing.

Right to restriction of processing (Art. 18 of the GDPR):

You have the right to ask us to restrict the processing of your personal data in certain circumstances, e.g. if you believe that the personal data we are processing about you is incorrect or unlawful.

Right to data portability (Art. 20 of the GDPR):

In certain circumstances, you have the right to receive your personal data that you have provided to us, in a structured, commonly used and machine-readable format and you have the right to transmit this information to another controller without hindrance or to request that we do so.

Right to object (Art. 21 of the GDPR):

You have the right to object to the processing of your Personal Data in certain circumstances, in particular if we are processing it based on the legal basis of our legitimate interests (Art. 6(1)(f) GDPR) or if we are using it for marketing purposes.

You can exercise the above rights by contacting us using the contact details provided below.

RIGHT TO FILE A COMPLAINT WITH THE DATA PROTECTION AUTHORITY

You have the right to lodge a complaint with a supervisory authority, in particular in the EU Member State of your habitual residence, place of work or place of the alleged infringement if you consider that our processing of your Personal Data infringes applicable data protection legislation. Please contact us using the contact details provided below and we will help you find the competent supervisory authority.

DATA RETENTION

We retain your Personal Data and other information for as long as necessary to enable you to use our Website and Online Products, to provide you with our services, to comply with applicable laws (including those regarding document retention), to resolve disputes with any party, and to allow us to conduct our business. If you have a question about a particular retention period for certain types of Personal Data we process about you, please contact us using the contact details set out below.

AUTOMATED INDIVIDUAL DECISION-MAKING

We do not use your Personal Data to make decisions that have legal or similar effects for you based solely on automated processing of your Personal Data.

WHO SHOULD I CONTACT IF I HAVE QUESTIONS ABOUT PRIVACY?

If you have any questions about our Privacy Policy or believe that we are not complying with the terms of our published Privacy Policy or applicable privacy legislation,

data protection, please contact our data protection officer at the following email address: contact@vertjade.com

AMENDMENT TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time. We will post any changes to this Privacy Policy here. Please review this Privacy Policy regularly.